{"version":"1.0","provider_name":"SEVE-INFORMATIQUE","provider_url":"https:\/\/www.seve-informatique.com\/blog","author_name":"Lou PICARDI","author_url":"https:\/\/www.seve-informatique.com\/blog\/author\/quelou\/","title":"Comment mesurer la satisfaction de vos clients ? - SEVE-INFORMATIQUE","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"XpthO1pyN0\"><a href=\"https:\/\/www.seve-informatique.com\/blog\/comment-mesurer-la-satisfaction-de-vos-clients\/\">Comment mesurer la satisfaction de vos clients ?<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.seve-informatique.com\/blog\/comment-mesurer-la-satisfaction-de-vos-clients\/embed\/#?secret=XpthO1pyN0\" width=\"600\" height=\"338\" title=\"\u00ab\u00a0Comment mesurer la satisfaction de vos clients ?\u00a0\u00bb &#8212; SEVE-INFORMATIQUE\" data-secret=\"XpthO1pyN0\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.seve-informatique.com\/blog\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/www.seve-informatique.com\/blog\/wp-content\/uploads\/2024\/12\/comment-mesurer-la-satisfaction-de-vos-clients.jpg","thumbnail_width":150,"thumbnail_height":150,"description":"Un client insatisfait co\u00fbte de l\u2019argent \u00e0 votre entreprise. D\u2019o\u00f9 l\u2019importance d\u2019int\u00e9grer la mesure de la satisfaction client dans votre strat\u00e9gie.M\u00eame si vous \u00eates s\u00fbr de la qualit\u00e9 de vos prestations, vous n\u2019obtiendrez jamais 100% de satisfaction. Le principal \u00e9tant de reconna\u00eetre qu\u2019il y a toujours quelque chose \u00e0 am\u00e9liorer.Comment mesurer la satisfaction de vos&hellip;"}